Cleo and CloneOps.ai Partner to Bring AI-Powered Voice Agents to Supply Chain Operations

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ROCKFORD, Ill.--(BUSINESS WIRE)--Oct 21, 2025--

Cleo, the global leader in supply chain orchestration solutions through its Cleo Integration Cloud (CIC) platform, today announced a strategic partnership with CloneOps.ai, a cutting-edge provider of AI-powered virtual agents purpose-built for high-volume phone operations. The collaboration aims to bring intelligent voice automation to logistics and transportation companies, enabling faster, more accurate, and always-on communication across the supply chain.

CloneOps.ai, founded by logistics industry veterans, is transforming how businesses manage inbound and outbound calls. Its AI-driven voice agents seamlessly integrate into existing workflows, automating repetitive tasks and optimizing call flows to improve customer engagement and operational efficiency. With capabilities spanning voice, email, and SMS, CloneOps.ai delivers scalable communication solutions that align perfectly with Cleo’s mission to orchestrate supply chain ecosystems through B2B integration and automation.

“We’re thrilled to partner with Cleo,” said Alan Alberto, VP of Operations and Partnerships at CloneOps.ai. “Our shared vision for automation and customer-centric innovation makes this a natural fit. Together, we’re enabling Cleo customers to resolve missed transactions and other disruptions in real time, without human intervention, by leveraging AI voice agents that can call, gather resolutions, and update systems automatically.”

The partnership will focus on a go-to-market strategy that integrates CloneOps.ai’s voice automation technology with supply chain orchestration solutions comprising the CIC platform, Cleo Network, and vertical-market solutions catering to the specific needs of logistics and transportation companies. Combined, CIC and CloneOps.ai expect to empower joint customers to respond in real-time to unforeseen or disruptive supply chain events faster and more intelligently, reducing downtime and improving service levels to create relationship value.

“Cleo’s supply chain orchestration solutions are focused on leveraging today’s agentic AI capabilities to continuously improve automation,” said Mahesh Rajasekharan, President and CEO of Cleo. “By teaming up with CloneOps.ai, we’re bringing the voice channel into the realm of supply chain orchestration, giving our customers a faster, more immediate, and far more powerful new ways to automate and control day-to-day business interactions and keep their operations moving.”

The companies are already exploring additional use cases and integration opportunities to bring joint value to customers quickly.

About CloneOps.ai

CloneOps.ai is a conversational AI platform built to run business communications across phone, email, and text. CloneOps.ai agents manage inbound and outbound conversations, qualify leads, automate operational workflows, and integrate directly with the systems already in use. With real-time insights and full customization, CloneOps.ai helps businesses scale efficiently. Learn more at cloneops.ai

About Cleo Integration Cloud

Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate, and optimize critical supply chain orchestration processes. The CIC platform brings end-to-end integration visibility across API, MFT, EDI, and non-EDI integrations, giving technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their B2B integration strategy.

About Cleo

Cleo is a supply chain orchestration software company focused on business outcomes, ensuring each customer’s potential is realized by delivering strategic solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data. Cleo gives customers real-time, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate the modernization of key business processes, and capture new revenue streams by intelligently orchestrating their digital supply chain through robust application, B2B, and data integration technologies. For more information, visit www.cleo.com or call +1.815.282.7695.

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KEYWORD: ILLINOIS UNITED STATES NORTH AMERICA

INDUSTRY KEYWORD: VOIP SOFTWARE MOBILE/WIRELESS SUPPLY CHAIN MANAGEMENT NETWORKS PROFESSIONAL SERVICES TECHNOLOGY ARTIFICIAL INTELLIGENCE DATA ANALYTICS RETAIL TRANSPORT LOGISTICS/SUPPLY CHAIN MANAGEMENT TELECOMMUNICATIONS

SOURCE: Cleo

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PUB: 10/21/2025 09:00 AM/DISC: 10/21/2025 09:00 AM

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