Netrix Acquires U.S. Managed IT Services from Ricoh USA, Inc.

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CHICAGO--(BUSINESS WIRE)--Nov 4, 2025--

Netrix Global, a leading provider of cybersecurity and digital transformation services, today announced the acquisition of the U.S.-based IT Services business (“ITS” or the “Business”) of Ricoh USA, Inc., a subsidiary of Ricoh Company, Ltd. The acquisition significantly expands Netrix’s market presence across the United States, with additional exposure across the Northeast, Mid-Atlantic, and Southeast regions. It will also add meaningful scale to its cloud, infrastructure, collaboration, and managed services offerings, while bringing together two complementary teams of skilled professionals supporting a diverse customer base across key enterprise and middle market segments.

Ricoh’s U.S. IT Services business, formed from their acquisition of mindSHIFT Technologies in 2014, provides managed IT, cloud managed services, and professional services to mid-market and small enterprises across the United States. Known for its high-touch client support and technical depth, the Business has established trusted relationships across multiple industries, including healthcare, education, legal, and financial services. As part of Netrix, the Business will continue to deliver its suite of differentiated IT solutions while benefiting from Netrix’s broader portfolio of cybersecurity, public cloud, AI, and data solutions.

“Netrix is excited to welcome the ITS team and its customers,” said Dean Gels, CEO of Netrix. “Together, we’re uniting two leading teams in cloud and AI to deliver a broader, more powerful suite of IT solutions that help mid-market and small enterprise clients operate with greater efficiency, agility, and resilience.”

The combined company will provide enhanced service delivery through expanded geographic coverage, deeper technical specialization, and greater scale. This will enable continued investment in technical talent, product innovation, and strategic partnerships to better meet the evolving needs of mid-market and small enterprise clients seeking an integrated technology partner across their mission-critical IT and infrastructure needs.

“ITS has established a reputation for reliability and client trust, which aligns with Netrix’s mission to deliver customer-centric, secure, and scalable IT solutions,” said Rob Dang, Executive Chairman at Netrix. “Together, we have the unique scale, deep expertise, and expanded global reach needed to service the increasingly complex needs of middle market and small enterprise customers across industries. The Netrix team looks forward to building on the ITS legacy while we accelerate innovation and growth in partnership with the ITS senior leadership team.”

Bank Street Group LLC served as exclusive financial advisor to Ricoh USA, Inc. in connection with this transaction. Faegre Drinker Biddle & Reath LLP served as legal counsel to Ricoh USA, Inc., and Skadden, Arps, Slate, Meagher & Flom LLP served as legal counsel to Netrix.

For more information on Netrix, please visit www.netrixglobal.com.

ABOUT NETRIX GLOBAL
Netrix Global is an engineering-led IT consultant and managed service provider with over three decades of experience. Our team of over 600 technical engineers is dedicated to solving problems across all business functions, with expertise in IT strategy, cloud infrastructure, cybersecurity, application development, and data & AI. Netrix offers a unique advise-deploy-run approach to ensure client success no matter the project’s complexity. Our mission is to be your trusted technical advisor, providing the people and technology needed to run modern, data-driven businesses that are always on and always secure. Learn more at www.netrixglobal.com.

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CONTACT: MEDIA CONTACT

Becky Linahon

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KEYWORD: UNITED STATES NORTH AMERICA ILLINOIS

INDUSTRY KEYWORD: DATA MANAGEMENT SECURITY TECHNOLOGY TELECOMMUNICATIONS MOBILE/WIRELESS SOFTWARE NETWORKS

SOURCE: Netrix Global

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PUB: 11/04/2025 09:00 AM/DISC: 11/04/2025 09:03 AM

http://www.businesswire.com/news/home/20251103606883/en